Visual IP Trace Terms and Conditions
Credit Card: To purchase online using your credit card, select one of the product options in the purchase section.
International and Reseller Purchase Options: Please contact one of our Resellers for additional purchase options.
Academic Users: Selected Visualware products are available to accredited US schools and universities, faculty/staff and students at educational discounts through
our select Academic Resellers or by contacting Visualware Sales.
Check / Purchase Order: Send your e-mail address along with your Check (in USD drawn on a US bank) or Purchase Order with company logo ($100 minimum) to Visualware Sales. To receive the
software on CD media, add $20.
Enterprise and Volume Licensing: For additional volume licensing and pricing information, please contact Visualware Sales.
| Visualware, Inc.
|PO Box 231149
||1-866-847-9273 - Toll-Free
|Centreville, VA 20120-1149
||1-703-802-9006 - Phone
||1-703-832-8979 - Fax
Office Hours: 9AM-5PM Eastern
License Keys: Product license keys
will be provided by e-mail.
Software Delivery: Software may be
downloaded from the Visualware web site. CD media may
be added to your order for an additional $20, CDs
are shipped within 5 business days of your order.
Upgrade Policy: Licensed
users may download and install minor updates (ie. version
5.1 to version 5.2) at no charge. Upgrade discounts are
available to upgrade from the previous major version
to the current major version (ie. v5.x to v6.x). Annual
Upgrade Subscriptions may be purchased along with a product
license, which include new versions for a 12-month period.
Complimentary license upgrades are provided for licenses
purchased 30 days prior to a new version release. This
policy is subject to change.
Annual Upgrade Subscriptions (AUS): Include
the Annual Upgrade Subscription with your order to
receive new version upgrades and support for 12 months from purchase .
This ensures that you will have access to the
latest version and IP location updates, and avoid loss
of the software due to a system crash or other data
Download Protection Service (DPS): Enables you to download the product version(s) purchased for 2 years, applies to Visualware products only.